Terms and Conditions
Terms & Conditions
These Terms & Conditions apply to all purchases made through the website of Lily & Bennett and any related services provided by Lily & Bennett.
By accessing our website and/or placing an order, you agree to be bound by these Terms & Conditions, including all policies referenced herein, such as our Return & Refund Policy and Privacy Policy.
For questions regarding these Terms & Conditions, please contact us at info@lilyandbennett.com.
Inspired and expanded using standard e-commerce legal structures similar to the uploaded reference document.
1. Applicability
These Terms & Conditions apply to all visitors, users, customers, and others who access or use our website.
By placing an order through our website, you confirm that:
- You are at least the age of majority in your state or country of residence
- All information provided is accurate and complete
- You agree to comply with these Terms & Conditions
We reserve the right to refuse service to anyone at any time for any reason.
2. Product Information
We strive to ensure that all product descriptions, images, pricing, sizing information, and availability displayed on our website are accurate and up to date.
However:
- Colors may vary depending on monitor or screen settings
- Slight measurement differences may occur
- Product packaging or supplier details may occasionally change
- Typographical errors or inaccuracies may occur
Lily & Bennett reserves the right to correct errors, inaccuracies, or omissions at any time without prior notice.
3. Pricing and Payments
All prices displayed on our website are listed in the selected currency and may exclude applicable taxes, import duties, customs fees, or local charges depending on the customer’s country.
Full payment must be received before an order is processed or shipped.
We reserve the right to:
- Refuse or cancel any order
- Limit purchase quantities
- Cancel orders suspected of fraud or unauthorized activity
- Modify pricing at any time without prior notice
Customers are responsible for providing accurate billing and payment information.
4. Order Processing and Shipping
Processing Times
Orders are typically processed within 1–3 business days.
Shipping Times
Estimated shipping times are generally 3–7 business days depending on destination and carrier availability.
Shipping times are estimates only and are not guaranteed.
Orders may be shipped directly from our suppliers or fulfillment partners.
Customers are responsible for ensuring that shipping information is correct at checkout.
Lily & Bennett is not responsible for delays caused by:
- Customs procedures
- Shipping carriers
- Incorrect addresses
- Weather conditions
- International transportation disruptions
- High seasonal order volumes
Any customs duties, import taxes, or additional clearance charges are the responsibility of the customer.
5. Returns, Refunds, and Cancellations
Please refer to our separate Return & Refund Policy for detailed information regarding returns, refunds, exchanges, and cancellations.
Key conditions include but are not limited to:
- Return requests may only be submitted after the item has been physically delivered
- Customers are responsible for all return shipping costs
- Items must be unused, unworn, unwashed, and returned in original condition
- Items discounted 40% or more may be considered final sale
- Orders cannot be canceled after payment confirmation
- Lily & Bennett reserves the right to deny returns that do not comply with our policy
6. Delivered Packages and Liability
Once tracking information confirms successful delivery to the provided shipping address, responsibility for the package transfers to the customer.
Lily & Bennett shall not be liable for:
- Lost or stolen packages marked as delivered
- Incorrect shipping addresses entered by customers
- Carrier-related delivery delays
- Customs delays
- Damage occurring after delivery
Customers are encouraged to monitor tracking information and contact the shipping carrier directly when necessary.
7. Intellectual Property
All website content, including but not limited to:
- Logos
- Branding
- Product descriptions
- Images
- Graphics
- Videos
- Website design
- Text content
is the intellectual property of Lily & Bennett and may not be copied, reproduced, distributed, modified, or used without prior written permission.
Unauthorized use may result in legal action.
8. User Conduct and Prohibited Uses
You may not use our website or services:
- For unlawful purposes
- To violate any laws or regulations
- To distribute malicious software or harmful code
- To engage in fraud, abuse, harassment, or discrimination
- To infringe intellectual property rights
- To submit false or misleading information
- To interfere with website security or functionality
Violation of these Terms may result in termination of access to our services.
9. Third-Party Services and Links
Our website may contain links to third-party websites, tools, or services.
Lily & Bennett is not responsible for the content, policies, practices, or reliability of any third-party websites or providers.
Use of third-party services is entirely at your own risk.
10. User Submissions and Feedback
If you submit comments, reviews, suggestions, or other materials to us, you agree that Lily & Bennett may use, edit, publish, or distribute such content without restriction or compensation.
You further agree that your submissions will not:
- Violate any third-party rights
- Contain unlawful or offensive material
- Include malware or malicious code
- Misrepresent your identity
11. Privacy
Your submission of personal information through our website is governed by our Privacy Policy.
By using our website, you consent to the collection and use of information in accordance with our Privacy Policy.
12. Disclaimer of Warranties
All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee that:
- The website will be uninterrupted or error-free
- Information on the website will always be accurate or current
- Products will meet every individual expectation
Use of our website and services is at your own risk.
13. Limitation of Liability
To the maximum extent permitted by law, Lily & Bennett shall not be liable for any indirect, incidental, consequential, or special damages arising from:
- Use of our website
- Purchase or use of our products
- Shipping delays
- Technical issues
- Third-party services
- Loss of profits, revenue, or data
Our total liability shall never exceed the amount paid by the customer for the relevant order.
14. Indemnification
You agree to indemnify and hold harmless Lily & Bennett, its owners, employees, affiliates, suppliers, and partners from any claims, damages, liabilities, or legal expenses arising from:
- Your breach of these Terms
- Your misuse of the website
- Your violation of any law or third-party rights
15. Force Majeure
Lily & Bennett shall not be held liable for any delay or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:
- Natural disasters
- Government actions
- Customs delays
- Supplier disruptions
- Labor shortages
- Transportation interruptions
- Technical failures
- Pandemics
16. Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall remain fully valid and enforceable.
17. Termination
We reserve the right to suspend or terminate access to our website or services at any time without notice if we believe a user has violated these Terms & Conditions.
18. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the State of Wyoming, United States.
19. Changes to These Terms
We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.
The version published on the website at the time of purchase shall apply to the customer’s order.
20. Contact Information
Questions regarding these Terms & Conditions may be sent to: